I think we fixed it. I experimented a little by moving the position of the soundbar and noticed that some operations on the remote didinvoke mySony TV. I just happened to have an IR emitter that i received with my other Sony TV long ago, i immediately installed it on the IR port of the soundbar and it all started to work!!! Joel & Andrew thanks for all your help, truly appreciate it!!
Yes! It worked for me too, I called the Bose service line and suggested the IR extender, they sent one to me within 3 days and it instantly fixed the issue. Thanks for all your help, great customer service.