Sep 12, 2018
I noticed that on the Bose 700 soundbar, the app doesn't have the option to switch sources (bluetooth,TV etc). For example, if I'm playing something from bluetooth or 3.5mm plug, I cannot switch back to TV without using the remote. Is there a way to accomplish this from the App? If not, are there any plans to add support for it? I control my Samsung TV from the phone entirely. It's frustrating to use the remote just for this single reason.
Thanks for posting. Those are some great ideas that we will pass along to our development department for future consideration.
Tony G - Community Support
Dec 20, 2018
I recently bought the whole soundbar 700 system: sub, rear, wall brackets, and floor stands. the sound is amazing, and, while probably not the most bang for my buck, i'm very pleased with the product's performance. I was watching TV, and asked Alexa to play some music, and, while the TV styed on, the sound switched to playing music. AWESOME. However, I couldn't go back to TV via Alexa. I searched high and low for an Alexa skill that enables switching the soundbar's input to optical, but i found nothing. The Bose remote didn't meet my needs as far as achieving the functionality of my Xfinity remote, so I can't really use it. I found posts going back about two years on the soundtouch 300 complaining about this very basic need--to be able to switch inputs without using the supplied remote--and all I see is assurances that the ideas will be passed to the development team. After dropping $1700-$1900 on a sound system, I'm thinking such a simple request would get a bit more attention. I'm still within the 30-day window, and, as silly as it sounds, I'm actualy considering packing it all up and going a different way. Honestly, it's not just because of the hassle of switching remotes, but it's the apparent lack of interest in taking seriously this ridiculous design flaw. It makes me wonder what else i might expect, down the road. Bose charges more than competitors, I expect more than I would from competitors. At the very least, I'd love to hear from a technical person the nature of the challenges they face in implementing the widely-requested feature.