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Feb 7, 2019

Sounddock iii

Is Sounddock iii compatible with Iphone 8? The phone will charge on the unit but audio and remote will not work.
Community Manager - Retired
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Mar 15, 2018

Re: Sounddock iii

Hi smalnati,


Thanks for posting on the Community!  Sorry to hear about the troubles, but would be happy to help!


The SoundDock III should be compatible with the iPhone 8 as it utilizes the Lightning Connector. 


  • Do you have a second iPhone or iPod that we can test with the system? 
  • Have you been able to reboot the iPhone and the SoundDock?
  • Is there a case on the iPhone and if you remove it, does it help?


Let us know so we can further assist!


Warm Regards

Tony A - Community Support