Soundlink Mini II - red light blinking and not working

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Silent Starter

Soundlink Mini II - red light blinking and not working

Hello,

The red light is blinking when power plugged in, and speaker connects via bluetooth to my computer, but no sound.

When I unplug the speaker from power, the red light stops blinking, and still no sound.

I have tried both holding power and multi-function down for 10 seconds, but doesn't fix the problem. When holding the multi-function down for 10 seconds then red blinking light turns to yellow blinking light, but no other lights come on and nothing else happens.

I have checked and it has latest firmware.

Any advice?

Thanks

Tim

1 REPLY
Moderator

Re: Soundlink Mini II - red light blinking and not working

Hi Tim,

 

Thanks for posting. You have already done a lot of troubleshooting, thanks for that. Based on what you have already done, I would recommend contacting your local Bose support for assistance. Here is a link you can use. Click on your country, scroll down until you see "Contact Us".

 

Regards,

 

Tony G - Community Support