SallyHZ
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Jan 10, 2017

Soundtouch 130 powering off by itself

Hey, I have the soundtouch 130 and it always powers off itself in 15 mins whenever I am using it to play the PS4. How do I get it to stop powering off like that? It's annoying when I'm in a game 😞
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Dec 13, 2016

Re: Soundtouch 130 powering off by itself

Thank you for reaching out to us for help with this. This is likely due to a technology in HDMI connectivity known as CEC. We can turn that feature off. HERE is a help article on where to find the setting on your PS4 to disable it. Here are the steps for turning it off on your SoundTouch system:

 

  1. On the remote control, press the System button
  2. Press the down arrow to navigate to "3 HDMI-CEC"
  3. Press the left or right arrow to adjust HDMI CEC setting:to OFF
  4. Press EXIT to exit the menu
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SallyHZ
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Jan 10, 2017

Re: Soundtouch 130 powering off by itself

Thank you for the reply! I will try this soon!
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SallyHZ
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Jan 10, 2017

Re: Soundtouch 130 powering off by itself

Sorry! I had the auto off enabled! I have disabled it and all is good. I am very happy with this purchase as I have the PS4 slim and my new headset requires the optical out which the slim doesn't have but the soundtouch does!
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Re: Soundtouch 130 powering off by itself

We are thrilled to read about your enthusiasm for the system. It's great that we got this resolved together. Just let us know if you have other questions in the future and we'll be happy to help.