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garyw
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Jun 18, 2016

Soundtouch app changing video resolution on 535

Is anyone else having the problem that the video resolution gets changed to standard definition whenever audio is played back to the system via the ST app?

 

I have to change it back to 1080p every time to watch TV again.

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Emmet_H
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Dec 13, 2016

Re: Soundtouch app changing video resolution on 535

Hello garyw,

If you change the source on the media center does that correct the issue? A reset may resolve this issue:

Turn the control console off

On the control console, press and hold Power for five seconds.

The red LED will turn off

Release the Power button

Retest the system

garyw
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Jun 18, 2016

Re: Soundtouch app changing video resolution on 535

Changing the source and resetting does not correct the issue.