Patrick McGovern
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Jun 25, 2017

System Stalled During Software Update

I have an Lifestyle 650 System connected by ethernet. During an update triggered automatically when starting the system today the system stalled and no action can be taken, not even a reset or a hard boot. Currently the console LED Indicator is continually blinking amber indicating a software update is in progress. System has been in this state for 10 hours despite following Bose Troubleshooting suggestions, such as "System Software Download Started, But Will Not Complete", etc. 

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TheGirlInBlue
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Jun 16, 2016

Re: System Stalled During Software Update

I had this on the previous update, I had to reset the system to factory settings and then fully set everyting up again. It's a pain in the ass but the only thing that worked.

Patrick McGovern
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Jun 25, 2017

Re: System Stalled During Software Update

I couldn't do a reset while the console was stalled in download status. Bose said their software update was flawed and was responsible for my issues. Waited about 5 days and I got the notice another update was available which fixed my issues.