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BigBad
Contributor
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Feb 24, 2017

Turning off CEC

I can't seem to turn off CEC from within the menu, both are set to on, and when I select 'off' they still come to on, I have tried power cycling and every other option I can think of to try, but they just seem to be stuck to on.

 

My 650 used to control the TV and other components, but no longer. I want to turn off in the hope that when it is re-activated it starts wokring again.

2 REPLIES 2
Michael_F
Moderator - Retired
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Sep 25, 2014

Re: Turning off CEC

Hi BigBad,

 

Curiously when you say that "both are set to on", are you attempting to turn off CEC from within the Unify Menu, or the SoundTouch application?

 

Also, have you tried to factory default the console yet? We have instructions listed HERE which explain how to do so if needed.

 

Thanks!

BigBad
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Feb 24, 2017

Re: Turning off CEC

When I say both are set to on I'm refering to CEC and CEC alternative. I have tried  factory defaulting and that makes no diffrence either.