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WJC
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Registered since

Dec 19, 2018

Wave 4 with external Bluetooth

Using iPhone 7 and AIS01f. Volume max on both phone and wave can barely hear the music.
1 REPLY 1
Community Manager

Re: Wave 4 with external Bluetooth

Hi WJC,

 

Thanks for posting in the Community!  Sorry to hear about the troubles, but would be happy to help!

 

  • Can you connect an AUX cable and connect it to a mobile device or PC headphone port and see if low audio is still present?
  • Have you tried a different speaker with this Bluetooth receiver at all?
  • Can you try and reboot the Wave system by disconnecting power for 1 minute?

 

Let us know so we can further assist!

 

Warm Regards,

Tony A - Community Support