Wave 4 with external Bluetooth

[WJC]

Using iPhone 7 and AIS01f. Volume max on both phone and wave can barely hear the music.

[Tony_A]

Hi WJC,

Thanks for posting in the Community!  Sorry to hear about the troubles, but would be happy to help!

• Can you connect an AUX cable and connect it to a mobile device or PC headphone port and see if low audio is still present?
• Have you tried a different speaker with this Bluetooth receiver at all?
• Can you try and reboot the Wave system by disconnecting power for 1 minute?

Let us know so we can further assist!

Warm Regards,

Tony A - Community Support