I recently purchased a used Wave lll with a multi CD changer. The setup seemed to go well until I tried to play a CD on any of the bays on the changer. The same CD would play great on slot #1 but when I tried to play the same CD in any of the other slots the screen displayed disc not readable. I checked all of the connections and everything seemed to be hooked up properly. I also tried other Cds to see if any others were readable but no luck. Does anyone have any clues as to my problem? Help would be greatly appreciated.
Thank you for your inquiry! I'm sorry to hear that you are experiencing problems with the Wave Music System Multi-CD Changer. I'd be happy to assist.
First, do you happen to know if the previous owner ever used the Multi-CD changer? If so, there would have been a software update disc that needs to be inserted into the top unit, before connecting the bottom piece (CD changer). It is possible that you may need to run this disc.
Otherwise, let's first try a product reset:
If the above steps don't help, or you feel you may need to obtain a software disc, I'd recommend reaching out directly to your local Bose Technical Support Team by phone. Regional contact information can be found HERE. After selecting your region, navigate to the top-right corner of the page and select 'Support'. Then, scroll to the bottom of the page and select 'Contact Us'.