Dec 13, 2016
A blinking red light indicates a connection issue with the bass module. Here is how you can create a new pairing:
Pairing is complete when the Acoustimass module status indicator becomes solid orange and the speaker array status indicator turns off
I'm sorry to hear that you're experiencing this. It does sound like something is malfunctioning with the system itself. I pulled up a phone number for Uruguay service from the site HERE. The number is 111-411-002-9941 with hours from 10-7pm UYT. Can you give them a call to see if they can assist?
Nov 18, 2017
Didn't work. The light on the soundbar didn't turn orange and the bass module kept blinking.
Does this mean it's time for a new one?
I'm sorry to hear that the steps didn't work. Please reach out to your local service group so they can assist. If you go to the site HERE, select your country, scroll down and click on "Contact Us" you should see their phone number.