Thank you for your post. I'm sorry to hear that you are experiencing connectivity issues with your SoundTouch 10. Are you experiencing audio-dropouts when listening to music, or are you unable to connect to your home Wi-Fi network (system can't be found in the app)?
Please provide as much detail as possible, and we will be happy to help further!
I'd also recommend taking a look at the following articles for some troubleshooting tips: