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alberta
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Registered since

Oct 13, 2020

remote for Bose 3-2-1 Series 11

I have an older 3-2-1 home system with DVD.  Worked great all these years but the remote is failing and trying to speak to someone at BOSE is nearly impossible.  I was on the wait queue for nearly an hour and they answered and hung up.

 

I need to get a replacement remote control - can anyone help|?  Bose?

1 REPLY 1
Jessie_O
Moderator

Re: remote for Bose 3-2-1 Series 11

Hey Alberta, 

 

I'm sorry to hear that you are having some issues getting through to the team. We are experiencing higher than usual call volumes. 

 

When looking to purchase spare parts for your products, you will need to get in contact with the team. As you are having issues getting through, I would recommend calling at the beginning of the day to limit your wait time. 

 

Let me know how you get on! 

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