soundbar 700-Alexa says skill not enabled-askto find devices -fails
I have used Music app to setup the soundbar 700, I have linked in Alexa on the app. When tested and asking alexa to play some music the response is go to the Alexa app and setup a skill for the sound bar and then ask alexa to discover devices. The Alexa App Skill is enabled for non-Sountouch sound bar, but when Alexa is asked to discover devices none are found( ie no Smart Home devices -why smart home?) and the instructions cycle is repeated. ie setup the skill for the soundbar 700 hundred in the alexa app and then ask to discover devices. I have tried this several time -deleting skill and reconnecting, shutting down soundbar and restarting etc.
I am concerned that looking around the forum there are common issues, such as this and other I have experienced. How often do this issue get looked at by the developement and maintenance team. It seems this issue has been around over a year?
The device is a newly refurbsihed soundbar, could it be it does not have all features required.?
What is the process to overcome this?