I've had my Soundtouch for a couple of years now.
Recently I cut out my Directv where my soundtouch has been connected too.
Ever since I did this my Soundtouch turns off by it's self. Seems like every 2 hours.
I disabled the Auto off option.
Don't know what else to do.
Thanks for posting in the Community! Sorry to hear about the troubles, but would be happy to help!
It sounds like it may be CEC related which is why it's powering itself down. Can we try and access the system menu of the system and you should see a CEC setting. Let's try this in the Alternate On mode to see if it helps with this.
Tony A - Community Support
Thanks for the update and that definitely helps. The Apple TV has some control settings which could affect the system in this way. In this case, you would want to disable CEC control. HERE is a link to Apple's support site on how to do this.
Let us know how it goes!
Thanks for getting back to us.
The last thing we can suggest to see if stops the issue with your console turning off is to shut off CEC entirely on the console and test.
Let us know the results.
Thanks for the reply. There is no intentional programming of the system to shut down every two hours and this is not intended behavior. I would recommend contacting your local support team by clicking HERE. Just select your country and Contact Us at the bottom of the page.