v30 surround sound quit

[rarthurc]

i have had v30 system over 10 years and always worked great.  Yesterday the sound just quit.  No changes to set up recently have been made.  Video still works.   I have tried the reset by disconnecting power then reconnecting, but still no sound.  Can someone please help?  Thank you ron

[Joel_D]

Hi @rarthurc,

Thank you for posting. Have you tested to see if you get sound with the internal AM/FM receiver? I would also try with the sub-woofer unplugged from power, unplug and re-seat the cable between the Sub-woofer and console.

Let us know the results.

Kind Regards,

Joel

[rarthurc]

yes i did that  and also tried reset  still no sound  all video functions still work   thanks ron

[Brandon_M]

Hi ron,

Thanks for the info.  If there's no sound coming from the system, my recommendation would be to contact your local support center by phone in order to arrange for a repair.

Let me know if you have any other questions.

Best,

Brandon