321 GS Series IIl shuts itself off randomnly

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321 GS Series IIl shuts itself off randomnly

My Bose 321 GS Series lll shuts itself off automatically at random times.  It isn’t on a timer.

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Re: 321 GS Series IIl shuts itself off randomnly

Hi jannmn, 

 

I'm sorry to hear that. Once you turn the system on, does it turn off in less than 24 hours? The system will automatically turn itself off after 24 hours of inactivity. Turning the volume up or down or any interaction with the system will restart the 24 hour countdown clock  Also, can you try to unplug the system from power for 30 seconds and re-test? If this is caused by software glitch, the reset may just do the trick. When the system is on, can you try to put the remote in a drawer or in another room out of line of sight of the system to see if maybe a bad remote command is causing the issue? Please let us know. 

 

Kind Regards