I have a 650 lifestyle and my Smart tv is a Samsung 75 QN9F. I programmed the remote to the TV plentiful times but it’s not working. I can’t bring up the apps, edit the picture settings, or change the analog tv channels. How can I get the remote to control all the tv apps and settings.
Thank you for taking the time to post and welcome to the Bose Community. I'm sorry to hear you've encountered difficulty with setting up your LS650 remote, but I'd be happy to help.
Firstly, is the remote not able to control any functions at all for your Samsung TV, or are there some that are working? In regards to the placement of the LS650 console, where is this in comparison to your TV? Are they close by and are there any physical barriers between the two that may be blocking the signal?
Have you tried a product reset by disconnecting both your TV and LS650 console from power for two minutes, to clear any minor underlying issues? Give this a try and let me know if it helps.
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