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Sep 24, 2020

Acoustimass 15 II parts: floor stand speaker bracket

I have my rear speakers on stands. One of the brackets that hold the speaker to the stand has broken.

 

Is it possible to get just that part or do I need to buy a whole new stand?

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Re: Acoustimass 15 II parts: floor stand speaker bracket

Author Accepted Answer selected by bchill

Hey bchill, 

 

Thanks for posting and welcome to the Community! Sorry to hear that a part of the bracket has broken. 

 

If you could please reach out to us via your regional Contact Us page via this link here, the team will be able to look into this further for you. 

 

Also thank you @davidmelis for this awesome response! 

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Apr 10, 2017

Re: Acoustimass 15 II parts: floor stand speaker bracket

I doubt that Bose would officially sell just the broken piece of the stand that you are needing. On the other hand, their customer service has often gone beyond my expectations. 

if you cannot source the part, send me a private message with a photo of the broken piece you are needing. I have owned many Bose systems and stands through the years. I have a few boxes of unused misc. Bose accessories.  If I have your needed piece, I would be happy to mail it to you.

Best of luck to you!

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Re: Acoustimass 15 II parts: floor stand speaker bracket

Author Accepted Answer selected by bchill

Hey bchill, 

 

Thanks for posting and welcome to the Community! Sorry to hear that a part of the bracket has broken. 

 

If you could please reach out to us via your regional Contact Us page via this link here, the team will be able to look into this further for you. 

 

Also thank you @davidmelis for this awesome response! 

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New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
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Sep 24, 2020

Re: Acoustimass 15 II parts: floor stand speaker bracket

Hi David,

 

It turns out that BOSE does sell the bracket kit by itself for about $14 including shipping.

 

The support person even sent me a picture (photo) of the bracket that is available to be sure that it matches mine, and it does.

 

If it doesn't fit for some reason, I'll take you up on your offer to see if you can dig one up.

 

Thanks!

 

Brian