Acoustimass 25 display gone

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Silent Starter

Acoustimass 25 display gone

The Acoustimass 25 system I have enjoyed for years recently loss its' display.  Still works, but can't be sure of what is selected (such as FM Frequency).  Anyone with suggestions?  I have a Denon 5.1 recevier driving my Acoustimass 10 speaker system.....but not sure I can replace the 25 system with a similar non Bose receiver.  Thanks

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Moderator

Re: Acoustimass 25 display gone

Hello there!

 

Thank you for your post and welcome to the Bose Community. 

 

I'm very sorry to hear that you are having some trouble with the display on your media center. I would recommend performing a reset by following these steps:

  1. Turn the music center off
  2. Unplug the music center power supply from the power outlet. Wait 30 seconds
  3. Reconnect the power supply
  4. Retest the system

 

Should this not offer any improvement, I would recommend exploring your service options by contacting your local customer service center. Global Contact Us > Select your country > Scroll to the bottom of the page > Click 'Contact Us'

 

Let me know if you have any further questions.

 

Warm regards,

Charlotte G - Community Support