avkrishna
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Apr 5, 2020

Alexa or Google assistant support for SB700 in Saudi Arabia

Dears,

Recently I purchased SB700 and after installation I found from Bose Music App, voice recognition Alexa/Google assistant is not supported in Saudi Arabia. Could you tell me the timeline when this will be officially available in Saudi Arabia?

 

Meanwhile, could you tell me is there any manual way to change country and make Alexa work?

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ZEUSHP
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Jan 2, 2020

Re: Alexa or Google assistant support for SB700 in Saudi Arabia

Author Accepted Answer selected by avkrishna

I use turbo VPN app for Android. Choose USA, then go to BOSE app, configure voice assistant, later you can delete the VPN app. 

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Hector_B
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Re: Alexa or Google assistant support for SB700 in Saudi Arabia

Hello avkrishna, 

 

Welcome to the Bose Community. Congratulations on your purchase!

 

At this moment in time, we don't currently have any information on when you can expect to see this feature in Saudi Arabia. Please keep your eye on the community for the latest information regarding this. 

 

There is also not a way to manually change this on the Soundbar. 

 

If you have any further questions about your system, please do let us know. 

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ZEUSHP
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Re: Alexa or Google assistant support for SB700 in Saudi Arabia

Avkrishna

You need VPN app to configure voice assistant.

avkrishna
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Apr 5, 2020

Re: Alexa or Google assistant support for SB700 in Saudi Arabia

Hi ZEUSHP,

Thanks for your reply.

Could you please elaborate this VPN app setup to understand better on this. Where we need this VPN app to be installed and how it will be enable in the SB700.

ZEUSHP
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Jan 2, 2020

Re: Alexa or Google assistant support for SB700 in Saudi Arabia

Author Accepted Answer selected by avkrishna

I use turbo VPN app for Android. Choose USA, then go to BOSE app, configure voice assistant, later you can delete the VPN app. 

View solution in original post

avkrishna
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Apr 5, 2020

Re: Alexa or Google assistant support for SB700 in Saudi Arabia

Dear Hector,

Thanks for your reply.

Kindly take it up this with your internal teams to enable the support for Alexa or Google assistant in Saudi Arabia soon as possible.

We are paying a premium price for your product but without able to use its features based on region is not worth the money we paid. In this region Amazon echo is working with Alexa without any issues why not SB700? I am not a technical guy though so pls clarify.

avkrishna
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Apr 5, 2020

Re: Alexa or Google assistant support for SB700 in Saudi Arabia

Hi ZEUSHP,

Thanks. With VPN I have configured the Alexa and it works fine.

Ryansdistrict
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Oct 11, 2020

Re: Alexa or Google assistant support for SB700 in Saudi Arabia

please lets have the support for saudi... i had 4 soundbars 700 hoping to replace my google home speakers and i was soo disapointed after discovering it will never work!