Highlighted
Participant
  • 0
  • 3
  • 0
Registered since

Sep 14, 2020

BOSE HOME SPEAKER 500 restarts at high volume

Hello,

I have a BOSE HOME SPEAKER 500. I am facing issues with speaker recently. The problem is that the speaker restarts at high volume. It plays fine at low or normal volume, but when I increase the volume it stutters and restarts. I tried resetting the speaker and uploading the latest update but it did not work. Please help me with this issue. Thank you.

5 REPLIES 5
Highlighted
Moderator

Re: BOSE HOME SPEAKER 500 restarts at high volume

Hello ananth1997, 

 

Thanks for posting. 

 

That's an unusual issue you're experiencing. What is the music source when this happens? Or does it happen on any source? 

 

Thanks

Feel more. Do more. Be more.
New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!
Highlighted
Expert
  • 296
  • 1436
  • 35
Registered since

Nov 12, 2015

Re: BOSE HOME SPEAKER 500 restarts at high volume


@ananth1997 wrote:

Hello,

I have a BOSE HOME SPEAKER 500. I am facing issues with speaker recently. The problem is that the speaker restarts at high volume. It plays fine at low or normal volume, but when I increase the volume it stutters and restarts. I tried resetting the speaker and uploading the latest update but it did not work. Please help me with this issue. Thank you.


Log out of you Bose Music account then log back in.

Alternatively delete you Home speaker 500 device, log out log back in, reapply your speaker. 

Highlighted
Participant
  • 0
  • 3
  • 0
Registered since

Sep 14, 2020

Re: BOSE HOME SPEAKER 500 restarts at high volume

Hello, it happens with every device

Highlighted
Participant
  • 0
  • 3
  • 0
Registered since

Sep 14, 2020

Re: BOSE HOME SPEAKER 500 restarts at high volume

I ll try it. Earlier I performed a hard reset.

Highlighted
Participant
  • 1
  • 2
  • 0
Registered since

May 29, 2019

Re: BOSE HOME SPEAKER 500 restarts at high volume

Better to reach out service centre