Darrena
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Dec 18, 2020

Bass module 700 has no power

Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!

 

Waveform
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Feb 14, 2020

Re: Bass Module 700 Suddenly not Turning-On any more - No Status Lights - Undiscoverable!

My Bose Bass Module 700 developed the same issue a few days ago. Its 6 months out of warranty. Bose have assumed responsibility and are fixing it at no charge - they cover the postage but I have to get it there. It seems to be a known issue. Purchased in July 2019....

Len Diekman
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Jan 19, 2021

Re: Bass Module 700 Suddenly not Turning-On any more - No Status Lights - Undiscoverable!

Before creating a new topic, please search the Community to avoid creating duplicate threads. If you are posting about a problem, the more of the below details you can include (if applicable) the easier it will be for others to try and help. Go to https://bose.life/2K1GbJl for a helpful post on how to find relevant information, including your firmware and app version information!

 

Bose product name

 

Country

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took