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Feb 15, 2020

Bose 500 Soundbar pairing with Bose Soundtouch 10 wireless speakers

We have set-up our soundbar and wireless speakers.  I have grouped the wireless speakers and they are synced.  We seem to have a delay in the sound from the soundbar to the wireless speakers, 5 (ish) seconds.  I have used the app to try and fix the issue however we are still having a delay.  Does anyone have suggestions on how we might fix the delay?

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Re: Bose 500 Soundbar pairing with Bose Soundtouch 10 wireless speakers

Hey @jllksutton,

 

That seems quite odd! 

 

To confirm, do you have both of the SoundTouch 10 speakers grouped as a pair, connected via Bluetooth to the Soundbar 500? Are you using SimpleSync to pair up the SoundTouch 10 speakers?

 

Also, how do you have the Soundbar 500 connected to your TV? Also, what app have you tried using to fix the issue, was it the SoundTouch or Bose Music app?

 

I look forward to hearing back from you.

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