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Registered since

Dec 30, 2018

Bose 700 Soundbar Remote Backlight Issue

Have a Bose Soundbar 700 and SW/Rear Speakers. (Apart from the fact that I can only operate the system connected to my Samsung TV is by optical cable, is has been a little bumpy ride but functions.)

Currently the Bose Music Android App on my phone does not work despite sending feedback to Bose but receiving no reply. Luckily the Apple App does.


Anyway, noticed that the backlighting on my remote now only illuminates a couple of functions - on/off, TV input, bluetooth, TV, volume, mute and play/rewind/fast forward. However, the other buttons do seem to function i..e channel change, centre button and navigation.

Is my remote now knackered and needs replacing or is there a technical issue here? Are they repairable or is it effectively "dead"?

Anyone else had this issue?