ekoooy
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Jun 22, 2019

Bose 700 soundbar using Optical Audio via SONY TV

Why is my soundbar 700 not detecting any audio? What will I press in the remote?

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BrianJP
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Feb 8, 2019

Re: Bose 700 soundbar using Optical Audio via SONY TV

Assuming you have set up the bar to recognise your TV correctly its likely you haven't set the TV to output audio via optical or HDMI.
BrianJP
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Feb 8, 2019

Re: Bose 700 soundbar using Optical Audio via SONY TV

Also of course you need to press the TV symbol on the remote
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Re: Bose 700 soundbar using Optical Audio via SONY TV

Hi Ekoooy, 

 

Thanks for posting and reaching out to us today. I am sorry to hear that you are having issues connecting your Soundbar to your TV. 

 

I would recommend ensuring that you have followed the steps that @BrianJP has suggested above. As well as checking out the owners manual here for how to set up your Soundbar. Setting up the Soundbar via the Bose Music App will make this easier for you as it will run you through the set up of the Soundbar. 

 

Please update us on the result of these steps. 

 

Kind Regards, 

Hector B - Community Support