I purchased this Bose setup used, but it had been working great for a month and now there is an almost grinding-type noise coming from the media center. Then it eventually says Failed and Call Bose. There is nothing in the CD/DVD player drawer. Any assistance would be greatly appreciated!!
I'm sorry to hear of the issues you are experiencing with your AV38 console. I would recommend resetting your console by unplugging it for 30 seconds and then plugging it back in. If you're still experiencing the same issue I would recommend reaching out to our team by clicking the LINK HERE, selecting your country and scrolling down to 'Contact Us'. One of the team will be more than happy to assist you!
If there is anything else we can do, please reach out again!
Feel more. Do more. Be more. New to the community? Check out the Getting Started board. Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply. If you see a post you like, make sure to give it a thumbs up!