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Registered since

Mar 20, 2020

Bose Bass Module 500

Just bought the Bose Bass Module 500. The audio cord was missing from the box. I bought one and plugged it into power and the computer. There is no sound, the yellow light on the back of the Bose Bass Module 500 is on. I have unplugged the power and plugged it back in and restarted the computer. The computer cannot find the speaker.


Re: Bose Bass Module 500

Hello FLHTCI, 


Thanks for reaching out, I am sorry that you are having this experience. 


Are you trying to just plug in the Bass Module 500 to your computer?


This speaker is not designed to be functioning as a stand alone product. The Bass Module 500 is designed to be connected to one of our compatible soundbars; Soundbar 500, Soundbar 700 or the SoundTouch 300. 



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