Bose Lifestyle AV38 issue
What devices were you using that were affected and what version are they on
Detailed description of the issue and steps to reproduce
When powering on the unit it displays BOSE LIFESTYLE, that's it. Unresponsive from remote control, DVD drive buttons don't do anything. Initially came up with 801, 802 errors, so I replaced the hard drive but still the same. On the Bose Australia website my serial number is found but I cannot continue with troubleshooting tips as the website is problematic and I cannot click on my product.
What environment do you experience the issue in?
When did you start to experience the issue? Did it work correctly previously?
Any troubleshooting steps you took
Replaced the hard drive with a genuine item with the OS software installed.