Bose Lifestyle Remote w/Spectrum Cable Box
Once again I'm experiencing trouble with using the Bose Lifestyle remote w/my Spectrum cable box. I used to be able to bring up the side menu (to get to DVR listings) by using the left arrow key (back button), but that has now stopped working and just brings up 'Info'. I know some have gotten the yellow button to do the same thing (bring up side menu) but that just brings up 'SAP On or Off.' There is no way I can currently get to my saved DVR listings with my Bose remote. I have tried deleting and reinstalling the Cable Box (only listed as Spectrum on the case). I used Model Name/Number as Explorer 2100 (which is what worked in the past). No change to functionality.
Help . . .
Bose product name
Up to date
Up to date
What devices were you using that were affected and what version are they on Spectrum Cable
Detailed description of the issue and steps to reproduce
What environment do you experience the issue in? Quiet family room
When did you start to experience the issue? Did it work correctly previously?
Yes, it worked for quite some time (after initial issues)
Any troubleshooting steps you took
Removed/reinstalled Spectrum Cable box