The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.

Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.

Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.

Bose Customer Service Team
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Registered since

Oct 6, 2019

Bose Music and Sound Touch apps

Hi is anyone having issues to log in the Bose Music and Soundtouch app. Neither cannot operate my systems!.




Re: Bose Music and Sound Touch apps

Hi Cherrybun,


Thank you for taking the time to post and welcome to the Bose Community. I'm sorry you're having some difficulties logging into your applications.


Are you getting caught at the sign-in page, with incorrect details? Have you tried resetting your password and attempting to log in once more? Also, try resetting your device and it's a connection to your home WiFi to see if this helps. Let me know if things improve!

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