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GordonM
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Jul 19, 2021

Bose Solo 5 and LG OLED55C14LB

I have recently purchased an LG OLED television. I've hooked up my Bose Solo 5 soundbar (optical connection) and selected external speaker from the televisions menu option (also tried external plus TV speakers), but not getting a peep out of the soundbar.

 

If anyone has experienced same, or has a suggestion for a fix please let me know. Many thanks.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Sam_F
Moderator

Re: Bose Solo 5 and LG OLED55C14LB

Author Accepted Answer selected by GordonM

Hey Gordon,

 

Firstly, to ensure the correct source is selected on your Solo 5, be sure to press the TV button on the remote, so the system is playing your TV audio. Regarding Bluetooth connectivity and audio, you can put the system into Bluetooth mode by pressing the Bluetooth button on your remote (in between TV and AUX). Then, on your device (mobile/tablet), go to the Bluetooth settings, select the Solo 5 as a device, and test playing music. Let us know what you find!

 

From the LG manual, I can see that optical audio should be available to use. Have you checked both ends of the cable are securely connected and not loose? This may cause an issue if not firmly connected.

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4 REPLIES 4
Jessie_O
Moderator

Re: Bose Solo 5 and LG OLED55C14LB

Hey GordonM, 

 

Thank you for your post and welcome to the Community!

 

I'm sorry to hear that you are experiencing some issues with the audio and will be more than happy to assist you. 

 

Can you tell me if you are able to get audio if you connect via Bluetooth to the Solo 5? This will help us to determine if the issue is with your Solo 5 or with the setup of your system. 

 

I look forward to hearing from you! 

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GordonM
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Re: Bose Solo 5 and LG OLED55C14LB

Hi Jessie_O

Thanks for replying.

I've had my Solo 5 soundbar for a number of years, I don't believe it has bluetooth? I've always connected via an optical connector.

Is there a way to check?

Thanks

G

Sam_F
Moderator

Re: Bose Solo 5 and LG OLED55C14LB

Author Accepted Answer selected by GordonM

Hey Gordon,

 

Firstly, to ensure the correct source is selected on your Solo 5, be sure to press the TV button on the remote, so the system is playing your TV audio. Regarding Bluetooth connectivity and audio, you can put the system into Bluetooth mode by pressing the Bluetooth button on your remote (in between TV and AUX). Then, on your device (mobile/tablet), go to the Bluetooth settings, select the Solo 5 as a device, and test playing music. Let us know what you find!

 

From the LG manual, I can see that optical audio should be available to use. Have you checked both ends of the cable are securely connected and not loose? This may cause an issue if not firmly connected.

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post

GordonM
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Re: Bose Solo 5 and LG OLED55C14LB

Hi Sam

That fixed it - thanks for everyone's help.

G