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Dec 10, 2019

Bose Solo 5 pairing

I have a LG TV and my remote paired to my tv I can access the menu but when I try to change the volume it does not work. I was even able to pair it with my Comcast receiver it goes to the menu I change the channels but still cannot change the volume.  Can anyone assist thanks!


Re: Bose Solo 5 pairing

Hello JameisBotner, 


Thanks for reaching out via the Bose Community. Welcome to the site. 


I'm sorry to hear you are having issues with your Solo 5. 


Just to clarify, are you trying to change the volume on the Solo 5? or the Volume built into the television/Comcast device?


I should note the volume controls on the remote are designed to specifically adjust the volume on the Solo 5 and providing the speaker has a direct line of sight with the remote, you should be able to increase/decrease the level. Be aware, that you will not see the audio level adjustment as a visual graphic on the TV screen. 


Kind regards,


Jeff G - Community Support






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