Hi, I have the Humax decoder for Sky Q Black, but I can not get it working with the Bose remote. The Humax code does not work, do you know which one to use?
Thanks to those who will help me
Thanks for writing into the community. Sorry for the trouble you're having. Which version of the Solo do you have?
Can you please try it again and verify this process is followed?: https://bose.life/2D1mBXX
Let us know when you get the chance.
Mohsin - Community Support
Thanks for trying that. Sorry, that did not work. We understand that many providers come out with new versions of their products and possible that they don't always use the same codes. So we cannot guarantee that codes internally on the Bose Universal remote will work with all your devices.
One recommendation would be to try a Logitech Harmony remote as other users had good luck with to control all their devices.
I'll provide this feedback up to our product team.
Thank you again.
You're welcome. This is the only information we currently have available. We can pass this along to the team, but we won't have any additional feedback to provide at the moment other than to try a universal remote like a Logitech Harmony remote, for example.
Thank you again and take care.