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ElizabethA
Participant
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Registered since

Jul 27, 2021

Bose Sound Bar 700 keeps shutting off

Just bought the sound bar 700 and installed it to my Sony Bravia. I feel like I've done everything, the sound is incredible, but it keeps shutting off whether watching tv or listening to music. Sometimes after 15 minutes, sometimes after an hour. I shut off the standby timer and I've rebooted. I even connected with ethernet thinking maybe it was the wifi. Now I'm ready to box it up and bring it back. Can anyone help?

1 REPLY 1
Hector_B
Moderator

Re: Bose Sound Bar 700 keeps shutting off

Hello ElizabethA, 

 

Welcome to the Community! We would love to assist you with this power issue you are experiencing and appreciate you performing troubleshooting before posting. 

 

We have a great list of troubleshooting steps here that will resolve this issue for you. I'd recommend that you start with the CEC steps! 

 

Please do let us know how you get on. 

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