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MelHayward81
Participant
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Registered since

Jul 28, 2021

Bose Soundbar 700 not resetting

Hi All,

 

I've had the Bose Soundbar 700 for 11 months and the last couple days occasionally heard the message "can't connect to your WiFi". Thinking it was just my 1 year old playing with it I ignored the message. 

 

 

Today it's got a scrolling white light going left to right and I can't do ANYTHING! Can't pair it, can't reset it, can't do a factory reset. Managed to get it into recovery mode but the scrolling light started up again and won't stop.

 

It's not connected to internet and I can't seem to get it to reconnect. 

 

Please help before I throw it onto the street for a semi to drive over!!!

 

1 ACCEPTED SOLUTION

Accepted Solutions
Hector_B
Moderator

Re: Bose Soundbar 700 not resetting

Author Accepted Answer selected by MelHayward81

Hello MelHayward81, 

 

Thanks for posting and welcome to the Bose Community. It's great to have you here, we would love to assist you with this update issue you have encountered. 

 

We have a great list of troubleshooting steps that can be found here that will resolve this issue for you.

 

Please do let us know how you get on with them. 

 

 

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
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View solution in original post

1 REPLY 1
Hector_B
Moderator

Re: Bose Soundbar 700 not resetting

Author Accepted Answer selected by MelHayward81

Hello MelHayward81, 

 

Thanks for posting and welcome to the Bose Community. It's great to have you here, we would love to assist you with this update issue you have encountered. 

 

We have a great list of troubleshooting steps that can be found here that will resolve this issue for you.

 

Please do let us know how you get on with them. 

 

 

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post