Wayne_M
Lead Community Manager

Bose TV Speaker - Firmware update for Remote Issues

Hey everyone,

 

Yesterday we released a new firmware update for the Bose TV Speaker. This update fixes an issue where some remotes were unintentionally controlling the volume of the Bose TV Speaker. You can find instructions on how to update here.

 

This should resolve this issue for you, but if you update and still run into an issue please let us know!

 

Thanks

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3 REPLIES 3
Ankush Thakur
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Jun 10, 2021

Re: Bose TV Speaker - Firmware update for Remote Issues

Hi There

My Remote is not functioning. I need to send it to a service centre. Cannot find any in New Delhi. Preferably south delhi. Plz help

Vicky_W
Moderator

Re: Bose TV Speaker - Firmware update for Remote Issues

@Ankush Thakur, I am sorry to hear that you are facing some issues with your Bose TV speaker remote. We may be ale to fix them for you without the need to contact your local support team. The steps here would be a great place to start. If you still feel you need to speak with your local support team, you can reach them here

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Come check out my profile here. New to the community? Check out the Getting Started board.
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Martelli19
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Jul 26, 2021

Re: Bose TV Speaker - Firmware update for Remote Issues

Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.