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Soundbar 700 2021
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Registered since

Jul 15, 2021

Bose Universal Remote Control & PlayStation5

 i have the universal remote that is provided with the Bose 700 soundbar.  I am trying to get the remote to control a PlayStation 5 however it is failing to register any input. 

Does anyone know if the PS5 is compatible?  I have ensured that device link is enabled with the PS5 settings.  Any help would be appreciated

1 REPLY 1
Jessie_O
Moderator

Re: Bose Universal Remote Control & PlayStation5

Hey there, 

 

Thank you for your post and welcome to the Community! 

 

I'm sorry to hear that you are experiencing this, I'll be more than happy to look into this. 

 

Typically, most controls with a games console are achieved by HDMI CEC which allows certain commands to come through. However, we have seen some success in pairing the remote to some consoles. 

 

Have you been able to complete the pairing in the Bose Music application? 

 

Can you tell me if you get any error messages?

 

I look forward to hearing from you!

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