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Bose product name
Bose lifestyle 28 series III subwoofer, Acoustimass
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)
Detailed description of the issue and steps to reproduce
My old Bose was working fine until a few weeks ago, the volume got stucked and not controllable through the remote. I checked the remote and media player/receiver and even replaced the media player with another used one but this time worse, there wasn't any sound that came out. I checked all the cables and they seem fine. However, the back of the acoustimass subwoofer has the amber light flashing in steady pace. I know the system is telling me something wrong but couldn't find out what that light means. Is it time to replace the subwoofer? Any help is appreciated. Thanks
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
Living room - quiet
When did you start to experience the issue? Did it work correctly previously?
3 weeks ago, Yes it worked fine before.
Any troubleshooting steps you took
Replaced media player, replaced fiber optic cable, changed remote battery, reset media player and subwoofer.