friedinand
Participant
  • 0
  • 1
  • 0
Registered since

Sep 6, 2020

Re: Bose remote back button does not work with TV apps

Come on Bose, we need real solutions, not that type of answer that doesn't help anyone.

burhancimen
Participant
  • 0
  • 1
  • 0
Registered since

Oct 16, 2020

Re: Bose remote back button does not work with TV apps

Hi, i literally just bought and setup the device and I cannot believe i have this problem still although it is reported years ago. Is there any solution available? Samsung is one of the mainstream tv manufacturers, i don't understand how a vendor like Bose has this basic issue and do not respond!! I really don't want to use 2 remotes for this. Please don't make me return the device!

akj1357
Participant
  • 0
  • 2
  • 0
Registered since

Oct 17, 2020

Re: Bose remote back button does not work with TV apps

The same happened to me with VIZIO TV.

The back button does not work for Netflix, Amazon, and other apps.

Surprisingly it does work with Youtube application.

 

What can be done.... do we need to buy another universal remote on amazon to have just 1 remote?

will it work for both - TV and soundbar?

akj1357
Participant
  • 0
  • 2
  • 0
Registered since

Oct 17, 2020

Re: Bose remote back button does not work with TV apps

Pressing square button did work to go to movie page.

But left arrow button click after that does not work

tried on amazon app

Mrb0106
Participant
  • 0
  • 1
  • 0
Registered since

Oct 19, 2020

Re: Bose remote back button does not work with TV apps

I have a universal remote from a Bose solo 15, attempting to use it for navigation on Sony KD55X750F. No luck. Stop button doesn't work either. 

 

Will have to use two remotes, or purchase a proper universal remote. 

 

Back button navigation Bose. Please.

 

ceno
Participant
  • 0
  • 1
  • 0
Registered since

Oct 22, 2020

Re: Bose remote back button does not work with TV apps

Ok so they have been aware of this issue for more than a year and they still advertise it as universal remote without even addressing the problem. Great brand.

Jeffyb
Participant
  • 0
  • 1
  • 0
Registered since

Dec 23, 2020

Re: Bose remote back button does not work with TV apps

Anyone having any luck with the back button?

Bentjensen
Participant
  • 0
  • 1
  • 0
Registered since

Jan 8, 2021

Re: Bose remote back button does not work with TV apps

Having the same problem. It’s incredible that bose is quite about it and still have not provided a fix/solution for it whan you see how long people have complained about it. Maybe that is why bose has made it impossible to raise the issue with support on their website.