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Nathan765391
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Jun 16, 2021

Bose soundbar 500 wont connect to app

Hello, so I recently got stuck with my sound bar in a constant state of updating so I hard wired the soundbar, before doing this I tried to system reset it which only reset the remote. Now my bar isn't showing up in the my bose connect app and I dont know how to program the remote to the bar any help would be appreciated thank you 

1 ACCEPTED SOLUTION

Accepted Solutions
Jeff_G
Moderator

Re: Bose soundbar 500 wont connect to app

Bose Best Answer selected by Moderator Vicky_W

Hi Nathan, 

 

Thanks for posting. 

 

I'm sorry to hear you've had issues using your Soundbar. 

 

Please note, the soundbar 500 is compatible with the Bose Music app only, and cannot be used with Bose Connect. 

 

Thanks. 

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Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
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View solution in original post

1 REPLY 1
Jeff_G
Moderator

Re: Bose soundbar 500 wont connect to app

Bose Best Answer selected by Moderator Vicky_W

Hi Nathan, 

 

Thanks for posting. 

 

I'm sorry to hear you've had issues using your Soundbar. 

 

Please note, the soundbar 500 is compatible with the Bose Music app only, and cannot be used with Bose Connect. 

 

Thanks. 

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post