Boss module 500 and smart soundbar 300
I just got a bass module for my smart soundbar 300. I managed to pair them using the Bose app and the bass module made a sound and the light is now solid white. However, no sound comes out when I play music through Bluetooth or through the TV.
In the sound tab of the app, I can see the bass module and the toggle is set to on. I tried changing the volume. Still no sound. I tried using a cable but nothing still.
I also unplugged and plugged it again but nothing.
The website clearly states they are compatible so I'm unsure what the problem could be. Any tip?