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Workmand
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Apr 20, 2021

Can you connect more than 1 wireless sound touch adapter to the Bose App?

Hi,

 

I have a Cinemate 520 with the wireless sound touch adapter. I also have the sound touch wireless speakers, which all worked fine through the app for group playing of simultaneous music.

 

I now have a massive room with two TV's at either end - so I purchased a second hand Cinemate 520 which again works fine as two separate home cinema systems. I have now got another wireless adapter for the other cinemate...but I can't get it to connect to the app???

 

Is it possible to have these two working together and added in just as you would another sound touch speaker? I have tried wifi and hard wiring as an ethernet but it won't have it!! 

 

I just want to play my music on ever speaker!!!

 

Thanks


Dan

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Charlotte_G
Moderator

Re: Can you connect more than 1 wireless sound touch adapter to the Bose App?

Hey @Workmand, welcome to the Bose Community!

 

I am very sorry to hear that you're having trouble connecting one of your SoundTouch adapters to the SoundTouch app. There shouldn't be any reason why you can't also have this connected to the app. I'd love to see what I can do to get this working for you. 

 

Could you start by letting me know the LED status of the adapter when it's plugged in? Understanding LED indicator status lights and information.

 

I look forward to hearing back from you.

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Workmand
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Re: Can you connect more than 1 wireless sound touch adapter to the Bose App?

Thanks for reading 

 

the led is flashing white and then solid amber in set up mode?

Charlotte_G
Moderator

Re: Can you connect more than 1 wireless sound touch adapter to the Bose App?

@Workmand Thanks for letting me know! It's good to know it's in setup mode. Now could you please follow the steps HERE to use the alternate connection method. Please also ensure that the latest firmware is installed by following these steps.

 

Let me know how this goes for you.

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Workmand
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Re: Can you connect more than 1 wireless sound touch adapter to the Bose App?

Thanks for the advice.


I tried all of that and then the adapter showed as a solid white light.

However still no connection? and also still no connection with the ethernet connected.

I am going to send the unit back and buy another one - hopefully with more luck!!!!


Many thanks


Dan

Workmand
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Re: Can you connect more than 1 wireless sound touch adapter to the Bose App?

So that is that one in the post on the way back.

Does anyone know where I can get another adaptor from? There are some on Ebay but all from China.....??

Thanks again