Highlighted
Sme1962
Silent Starter
  • 0
  • 2
  • 0
Registered since

Dec 7, 2019

Cannot get SoundTouch 300 soundbar to connect to wi-fi

 
2 REPLIES 2
Highlighted
Sme1962
Silent Starter
  • 0
  • 2
  • 0
Registered since

Dec 7, 2019

Re: Cannot get SoundTouch 300 soundbar to connect to wi-fi

I just bought this today and it will not show up in my wi-fi. Most of the time I cannot get the wi-fi light to light up

Highlighted
Moderator

Re: Cannot get SoundTouch 300 soundbar to connect to wi-fi

Hi Sme1962,

 

Thank you for your post and welcome to the Community!

 

I’m sorry to hear that you are experiencing issues connecting your SoundTouch 300 to your WiFi network. I can completely understand how frustrating this must be for you and I will do all I can to assist!

 

Firstly, I would recommend resetting your soundbar. To do this, unplug the system from power wait for 30 seconds and plug it back in. Once complete, try the setup process again.

 

If this is unsuccessful, I would recommend trying the alternative setup method. I have included the LINK HERE to assist you in how to do this.

 

Let me know how you get on!

 

Kindest,

 

Jessie O – Community Support

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.