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Jun 25, 2020

Crackling Sound from Centre Channel Speaker on V20 Lifestyle System

Hi,

I am hearing crackling sound from the Centre Channel speaker for the past few days. I have removed and reconnected all the cables to ensure there is no loose connection. The crackling is more when connected to the TV thro 3.5 mm headphone jack and playing Youtube,Spotify...especially vocals. Could there be a problem with the speaker coil/cone? Understand Bose does not sell this separately.

 

What are the probable remedies? Will appreciate help.

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Re: Crackling Sound from Centre Channel Speaker on V20 Lifestyle System

Author Accepted Answer selected by Arun Javali

Hi Arun!

 

Thanks for posting and welcome to the community!

 

It sounds like you have done some great troubleshooting already, both checking the connections and trying other sources are definitely both steps worth trying.

 

When you were removing and reconnecting the cables did you try swapping the center channel with any of the other inputs on the bass module? If you didn't it would be worth doing because if we swap the inputs over and the problem moves to another speaker, then we know it's not the speaker itself that is having the issue and it is being caused somewhere else. 

 

What you can also do is swap the speakers over at the end of the wire that connects to the speaker. If you do this and the problem stays with the center speaker then you know that it is definitely something in the speaker itself. If it moves to another speaker then it would let you know that the problem is in the wiring.

 

If after doing these checks, it is the speaker itself or the wiring, it would be worth reaching out to your local support as they may have spare parts available still for your system. You can find the contact information at this link, by selecting your country/region and then the 'Contact Us' option at the bottom of the page.

 

Let me know how you get on!

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.

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Moderator

Re: Crackling Sound from Centre Channel Speaker on V20 Lifestyle System

Author Accepted Answer selected by Arun Javali

Hi Arun!

 

Thanks for posting and welcome to the community!

 

It sounds like you have done some great troubleshooting already, both checking the connections and trying other sources are definitely both steps worth trying.

 

When you were removing and reconnecting the cables did you try swapping the center channel with any of the other inputs on the bass module? If you didn't it would be worth doing because if we swap the inputs over and the problem moves to another speaker, then we know it's not the speaker itself that is having the issue and it is being caused somewhere else. 

 

What you can also do is swap the speakers over at the end of the wire that connects to the speaker. If you do this and the problem stays with the center speaker then you know that it is definitely something in the speaker itself. If it moves to another speaker then it would let you know that the problem is in the wiring.

 

If after doing these checks, it is the speaker itself or the wiring, it would be worth reaching out to your local support as they may have spare parts available still for your system. You can find the contact information at this link, by selecting your country/region and then the 'Contact Us' option at the bottom of the page.

 

Let me know how you get on!

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.

View solution in original post

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Jun 25, 2020

Re: Crackling Sound from Centre Channel Speaker on V20 Lifestyle System

Thanks a lot.

satellites when connected to centre channel do not have a problem. Hence concluded the speaker is a problem.

To be certain, connected a stand by passive speaker and find there is no crackling.Will check with local service if they can repair the speaker. Otherwise find my own solution.