Jun 21, 2020
Thanks for reaching out. We would love to do what we can to help.
We will need some further details from you so we can look into any available options.
What TV do you own? Are these TV apps from a SmartTV menu?
What product do you own? Please use this link to help you in identifying your product model. Can you confirm you're using the remote which came with the system also?
I look forward to hearing from you.