Intference from BOSE 650 System to TV
BOSE Lifestyle 650
What devices were you using that were affected and what version are they on Sony OLED TV (KD65A9G) and Panasonic Blu Ray Recorder (DMRUBT1GLK)
Detailed description of the issue and steps to reproduce
We recently purchased a BOSE Lifestyle 650, Panasonic Blu Ray Player and Sony OLED TV. These were installed by a (previously BOSE endorsed) audiovisual specialist (prior to BOSE closing all bricks and mortar stores in Australia).
BOSE 650 appears to interfere with TV channel tuning. When BOSE is not connected to system, TV tunes in properly. When BOSE is reconnected, TV gives an error message that tuning is not saved. If exit error message, tuning is saved.
It is also noted that there is typically a few second delay in the BOSE connecting to the TV, the TV (for a few seconds) goes to its menu until the BOSE connects and then the error displays. It is clear the issue lies with the BOSE.
Our Audio Visual installer believes it is a software issue in the BOSE and a future update from BOSE may fix it when BOSE finds what the problem is.
All firmware is up to date on the BOSE 650, the Sony TV and the Panasonic Blu Ray player.
When did you start to experience the issue? Did it work correctly previously?
Issue existed from new. Never worked properly.
Any troubleshooting steps you took
Trouble shooting done by audio visual technician.