We've had some further information requested from the engineering team regarding your issue. Can you kindly confirm:
- They wanted to confirm the Xbox model. Is it an XBox One X, or an Xbox Series X (The newest one)?
- Does the issue occur when LG "Game Mode" is disabled?
- Our engineers recommended using HDMI ports 1-3 on the back of the 650 console for this setup. You mentioned you were using port 2, can you please test on all HDMI ports to check if there is a change in performance?
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