Just found one of my Omni Jewel speakers fall from the ceiling this morning, with a closer inspection I found that the plastic piece on the bottom of the speaker came loose.
It is just glued on 😲， checked others which are still hanging on the ceiling all show signs of adhesive coming loose. Any of you experiencing this? Just have of system for little over two years.....
How to deal this this?
Bose product name
Life Style 650
Oct 18, 2017
Oct 17, 2015
This is a serious issue and should be investigated by BOSE.
There was a recall on some of their pro speakers that would "fall" from the ceiling - this is the same and shouldn't happen, I would hope Bose reply to this ....
Have you had any luck as yet ?
Agree this issue should be addressed by Bose. This is simply bad design, how could entire speaker just be supported by EVA glue? 20 dollar speaker wouldn’t do this.
I have glued it back on hopefully did a better job than Bose…. Lol
Hello Hxy118 and thank you for reaching out!
I am sorry to hear that you are having issues with one of your Omni Jewel speakers.
For the best assistance for this, I highly recommend that you contact your local support team for further help.
You can find contact details for your local support team here.
Select your country of residence and scroll down to "Contact us" to view all the contact information.
I hope this helps!