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vengat17
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May 19, 2021

Need help in connecting Bose Acoustimass 15 subwoofer to receiver

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Bose product name

 

Country

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

3 REPLIES 3
Tegan_M
Moderator

Re: Need help in connecting Bose Acoustimass 15 subwoofer to receiver

Hello,

 

Thanks for reaching out!

 

So I can provide you with the most accurate information, what version of the Acoustimass 15 do you own? Please use this link to help you in identifying your product model. 

 

Can you also confirm for us which receiver you are using?

 

I look forward to hearing from you.

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vengat17
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May 19, 2021

Re: Need help in connecting Bose Acoustimass 15 subwoofer to receiver

Thank you for getting back to me.

This is the product I have 

Acoustimass® 15 home theater speaker system.

I have got Sony STR DH790 receiver. I tried using a adapter today for the subwoofer to receiver but still got same error message as below :

 

Subwoofer speaker pattern configuration does not match calibration result.

 

I have attached the picture of subwoofer out in receiver.

Highly appreciate your help.

20210521_142716.jpg

 

Marvin_B
Moderator

Re: Need help in connecting Bose Acoustimass 15 subwoofer to receiver

Hi vengat17.

 

Thank you for the information you have provided.

 

Please check the Owner's guide on this LINK, so you can see the set up with the receivers.

 

Hope this helps!

 

 

 

 

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